We have worked with Principal World Travel since they started, and have always found them to be excellent. They will always top the extra mile to make sure that all options are expired.
When the unexpected happens, they are fast to respond and sort out the problem
We would highly recommend Principal World Travel to you if you need a professional and friendly travel agent

PWT recently arranged my hugely important 25th Wedding anniversary holiday.  The work and effort that PWT put into our trip to the Seychelles ensured that it will stay in our memories forever.  I can't thank Ingrid and her team enough.

I can honestly say that in our fourteen-year travel relationship nothing has ever gone wrong! Principal World Travel is simply the best.

CORPORATE BUSINESS AWARD - Principal Business Travel

Highly Commended

Test Valley Business Awards - 2025

I’ve had great service and help from Principal Business Travel, quick and easy booking from a friendly team

I would like to thank you and all the Principal team for the great work and support with many countries' challenges and last minute notice, but you always make it happen.

What sets Principal World Travel apart from other travel agents is that they take the time to understand your requirements as a company and work tirelessly to ensure the right product is delivered at the best price.

Ingrid and her team were able to quickly understand what I wanted from a tailor made holiday and pulled together a perfect experience that the whole family enjoyed. You can't go wrong booking with Principle Travel A* service!

Principal Business Travel offer the perfect combination of professionalism and friendliness, underpinned by great experience. The team took time to understand what my family were looking for and, when our flights were subsequently changed by the airline, they were quick to offer alternatives. Nothing was too much of a problem.

I have been fortunate to have the assistance of Ingrid and her team to assist with my business travel over the past 9 years. They always go above and beyond and raise to the challenge when there is an issue with flight changes, etc. I cannot recommend Ingrid and her team highly enough!

Such a lovely team to work with, always very helpful and keen to find the best options. They are always quick to respond and have certainly made our lives easier over the past few years!

In early 2022, as we emerged from Covid, SSI Schaefer needed to reconnect with international clients. Principal Business Travel (PBT) reorganised our travel arrangements, leading to a 300% increase in travel spend and activity. PBT's efficiency in facilitating face-to-face meetings played a crucial role in our swift recovery and ongoing growth.

DUTY OF CARE CHAMPION - Ingrid Sanderson

The Business Travel People Awards - September 2025

Always very good service and great people

Always helpful and professional. Sometimes I have to move trips at late notice and the team are always flexible and get the right options.

Fantastic work, Team PBT. Thank you

The team at Principal Travel have consistently been quick and efficient to tackle our travel challenges, going above and beyond to assist my colleagues and I reach our destination in the business critical timeframes we often encounter.

Best team ever. Responsive, caring and will always help in any situation.

I have worked with Principal Business Travel for the last 7 years both professionally and personally and their service is second to none. They always go out of their way to ensure that my meetings are very well organised and our needs are catered for. They are always on hand to sort out any travel issues and changes that I need to make (and I make a lot of changes).

I look forward to working with them for many years to come and would highly recommend anyone who is looking for a professional, well-organised travel company.

For over 20 years, Ingrid and Principal Business Travel have been vital to my career.  From my early days at a UK telecoms start-up to leading a global telecoms company, PBT's efficient travel management enabled crucial meetings and corporate growth.  Their seamless service has been instrumental in our success.

THE WELLBEING AWARD 2025 - Principal Business Travel

The Travel Network Group Awards - June 2025

Our Company has used Principal Business Travel for many years now. The service is the best. A great team always willing to help.  I always recommend them to others if they are looking to book travel and hotels.

We have used PWT for flying delegates to a host of destinations, often at short notice. PWT are efficient and I love their reliable and friendly service.

I have relied on Principal Business Travel to effectively and efficiently organise any overseas and domestic travel arrangements for my businesses pjc consultants and tribal breath ltd . It's great to hand it over and be confident that I am in strong, safe hands

BEST CUSTOMER SERVICE AWARD - Ingrid Sanderson

Finalist

Best Businesswomen Awards - October 2025

Excellent service from a great team! Ingrid and the rest of the Principal family have always gone above and beyond to ensure our business travel goes smoothly. Especially at this time during a pandemic where the process can be overwhelming. Many thanks and I look forward to our continued partnership in the future.

Just a short note of appreciation regarding short notice re-booking Hotel and Ferry confirmations from Jersey to Portsmouth. Thanks for the quick response in arranging our accommodation and ferry confirmations last week. The field engineers certainly appreciate your efforts.

Seamless planning and communication - wouldn’t use anyone else for my business travel needs; a great team!!

PWT put together two great itineraries for us: One in Jordan and one in India.  Nothing was too much trouble and they planned everything meticulously.

Principal Business travel and the team have been outstanding over the 5 year's we have used their services.  Highly recommended …

One of the best support team you can have, very reliable service. Always gets you what you want and always ready to walk that extra mile whenever needed. Well planned and organised working structure and QUITE FAST with requests processing. Love the team. 🙂

Very good communication, always quick to give updates on any changes with my travel arrangements, and always accommodate any special requests that I may have.

Very friendly and helpful staff

Always reliable support in questions of travelling. No matter if you need a hotel, a flight, a car or all of them: you get it in time with a smile!

Amazing people! Super helpful and always looking for the best option! Really takes care of the customers! Couldn’t be happier working with the Principal Team!!

The experience was fantastic, all I had to do was to state when and where I needed to go and everything else was sorted.

I have been booking my flights/hotels and car rentals with the Principal travel agency in the last 7 years, so more than 40 bookings per year! You provide superior service, attention to detail and a lot more for my travel pleasure. Your 24x7 support comes in handy! I really appreciated your communication with me, during my business trips. I must say you are truly one of the best agencies I have had the pleasure to interact with. My favourite travel agency.