Awards are always something to celebrate, but for us at Principal Business Travel, they're about much more than trophies, titles or recognition.

Following Ingrid's recent success at the Best Businesswomen Awards 2026, where she received Gold for Best Businesswoman for Professional Services and Silver for Lifetime Achievement, we've been reflecting on what these achievements really mean, not just for our team, but for the businesses and travellers who put their trust in us every day.

Because behind every award is something far more important: the people, relationships and values that make Principal Business Travel what it is today.

Recognition of What We've Always Believed In

When Ingrid founded Principal Business Travel in 1999, her vision was simple: to provide businesses with a travel management service that genuinely puts people first.

Twenty-seven years later, that hasn't changed.

The world of business travel has evolved enormously. Online booking platforms, automation and travel technology have made arranging a journey easier than ever. But while technology has its place, we believe there's something it can never fully replace: the reassurance of having a real person who understands your needs and is there when you need them.

Our recent awards are a reminder that this personal approach still matters.

For us, great service isn't just about finding a suitable flight or hotel. It's about understanding why you're travelling, anticipating potential challenges and making the entire experience as smooth and stress-free as possible.

So, What Does This Mean for You?

When you choose a travel management company, you're trusting them with more than your bookings.

You're trusting them with your time, your budget, your wellbeing and, often, the success of an important business trip.

That's a responsibility we take seriously.

For our clients, these awards offer reassurance that the values we talk about are the same ones we put into practice every day.

Whether it's rearranging travel following an unexpected cancellation, helping a traveller get home safely or simply taking the time to understand someone's preferences, we believe it's the little details that make the biggest difference.

Our approach is built around long-term relationships rather than one-off transactions. We get to know our clients, their businesses and their travellers, allowing us to provide a service that's proactive, personal and genuinely supportive.

Because good business travel management shouldn't just get you from A to B. It should make your working life easier.

A Reflection of the Whole Team

Although these latest awards recognise Ingrid's individual achievements, they also reflect the culture she's built at Principal Business Travel.

Our team's dedication, experience and commitment to customer care are what bring those values to life every day.

Alongside our recent recognition for customer service, duty of care and traveller wellbeing, these achievements reinforce something we're particularly proud of: our commitment to looking after people, not just their travel arrangements.

And that's something we'll never stop working to improve.

Looking Ahead

As we celebrate 27 years in business, we're incredibly proud of how far we've come. But these awards aren't a finish line.

They're encouragement to keep learning, improving and finding new ways to support our clients as the world of business travel continues to change.

So, while the trophies might sit proudly on the shelf, the real reward for us is knowing that our clients can travel with confidence, knowing someone is looking out for them.

And that's what the Principal difference has always been about.