Every business has a story, and ours begins 26 years ago at a dining room table. Back in 1999, Ingrid had a clear vision – to create a business travel company that combined expertise with a truly personal touch. No call centres, no faceless processes – just real people who cared about getting every detail right.
What started as a one-woman start-up has grown, little by little, into the Principal Business Travel you see today: a team of eight dedicated travel experts with plans to expand further in 2026. It hasn’t always been smooth sailing – our industry has weathered storms like 9/11, Brexit, and the pandemic. Each of these moments brought unique challenges, yet we’re proud to say we adapted, we persevered, and we came out stronger.
The reason we’re still here, celebrating our 26th year, comes down to two things: our people and our clients.
Our team is our greatest strength. Loyal, committed, and always ready to roll up their sleeves, they’ve been by our side through thick and thin. Many have been with us for years, which speaks volumes about the spirit of Principal. They’re problem-solvers, lateral thinkers, and, above all, people who care deeply about what they do.
And then there are our clients – our true champions. Some have been with us for decades, a testament to the relationships built on trust, service, and attention to detail. Alongside them, we’ve welcomed new clients who bring fresh ideas and opportunities, expanding our portfolio and keeping our work exciting.
So as we look back this Throwback Friday, we’re proud of where we’ve come from and grateful for everyone who has been part of the journey. From that dining room table to being shortlisted at the Test Valley Business Awards, we’ve come a long way – and with plans for growth in 2026, we’re just getting started.
#ThrowbackFriday #TVBA2025 #CelebratingExcellence #TestValleyBusinessAwards
