Profile forms are circulated to all potential travellers during the introduction process. Document details, such as passport & driving licence, are included in the alongside airline membership numbers, hotel loyalty schemes and car hire rewards, all of which saves time during the journey booking and check-in process.
Clients are invited to give us as much or as little information as they wish, which we securely hold as individual traveller profiles. The profiles are a good place to notify us of your travel preferences, for example: airline or train seat choices, dietary requirements, allergies, loved (and not so-loved) suppliers etc. The more you tell us, the more we can tailor each trip to your liking.
In addition, we also securely hold company profiles, the ‘approval to book travel’ process and the contact details for all key personnel. Similarly, if the company holds any supplier memberships or loyalty schemes, we can profile the numbers and advise accordingly. The travel process is also set out within the Company Profile, to ensure anyone booking travel for each company has clear knowledge of the parameters.
All profiles are securely held with our customers’ permission, in accordance with GDPR regulations.
