Meet Lindsay Naylor, the heart and soul of our front-line booking team at Principal Business Travel. As the Reservations Manager, Lindsay plays a pivotal role in ensuring that every travel request is handled with finesse and efficiency that our valued clients have come to expect.
In a typical day, Lindsay is the maestro behind the scenes, orchestrating flights, hotels, car hire, and seamlessly coordinating travel logistics with our Meetings and Events team. Her expertise extends to advising on current visa and travel requirements in each destination, ensuring a smooth journey for our clients. Behind the scenes, Lindsay diligently prepares all bookings for the accounts team, chasing down details from hotels and car hire companies, meticulously checking charges, and maintaining a high standard of quality control.
However, Lindsay’s responsibilities go beyond the desk. A supportive team leader, she ensures her colleagues feel empowered and guided at all times. Lindsay’s commitment to best practices is not just in the professional realm – it’s a way of life.
Beyond the business world, Lindsay’s passions are as diverse as her skills. When not immersed in the world of business travel, she is mastering the art of Upholstery. And come the weekend, Lindsay transforms into a dedicated rugby enthusiast, cheering on her two boys from the side-lines every Sunday, rain or shine. Family time is cherished, rounding off the picture of a dedicated professional who brings warmth and skill to both her work and personal pursuits.
